There are many aspects of the site which can be viewed without providing personal information, however, you are required to submit personally identifiable information when you order an on-demand home service using SwiftHero. SwiftHero requires your phone number, email address, address, and billing information in order to order an on-demand home service. All of the aforementioned details will be assigned to your account when you sign-up to SwiftHero.
We may share your personally identifiable information to third parties strictly relating to customer support, security, and improving the customer experience. SwiftHero takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. Your information will never be maliciously used or sold to third parties.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you.
Your name, address and phone number will be given to the business that will complete your requested home service.
When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using industry-standard encryption. We use Braintree for all payment processing, excluding cash payments.
SwiftHero uses commercially reasonable and industry-standard technical safeguards to preserve the integrity and security of your information. The security of your information is important to us.
Once you have paid for the service that you requested, you will then be able to review the business that completed the service. Your reviews are anonymous and are released in batches to protect your anonymity.
You have the right to access and change your personal information at any time.
This policy was last updated on 11 August, 2016.